Shipping and Refund Policy

Last Updated: 2026

PROCESSING & SHIPPING

ORDER PROCESSING

All orders are typically processed within 3–5 business days.

Orders are processed and shipped Monday through Friday. Orders are not processed or shipped on weekends or holidays.

For purposes of this policy, business days are Monday through Friday, excluding holidays.

Please allow additional processing time for custom orders, large or wholesale orders, or orders placed during promotional periods, holidays, or periods of unusually high order volume.

SHIPPING CONFIRMATION & TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information and, when available, an estimated delivery date.

Shipping times vary depending on the shipping service selected and the destination.

Once an order has been transferred to the shipping carrier, delivery times are controlled by the carrier. Delays caused by the carrier, weather, natural disasters, transportation disruptions, or other circumstances outside of Affirmation Effect's control may occur.

Affirmation Effect is not responsible for carrier delays, although we are happy to assist you in locating tracking information or contacting the carrier when appropriate.

SHIPPING ADDRESS

Please carefully review your shipping information before completing your purchase.

Affirmation Effect is not responsible for delays, additional shipping charges, or packages delivered to an incorrect address when an incorrect or incomplete shipping address was provided at checkout.

If you realize that you entered an incorrect shipping address, please contact us at info@affirmationeffect.com as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

RETURN & REFUND POLICY

ALL SALES ARE FINAL

All sales are final. We do not accept returns or exchanges for change of mind, incorrect product selection, fragrance preference, or other reasons unrelated to a defective or damaged product.

Please carefully review your order before completing your purchase.

We are committed to providing quality products and will address products that arrive damaged or defective as outlined below.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or you receive a defective product, please contact us at info@affirmationeffect.com as soon as possible.

Please include:

Your order number
A description of the issue
Photos of the product and packaging
Any other information that may help us evaluate the issue

Do not discard the product or packaging until we have had an opportunity to review the issue.

After reviewing your request, we will notify you whether the item qualifies for a replacement or other available resolution.

If approved, Affirmation Effect may provide a replacement product or another appropriate resolution at our discretion and as required by applicable law.

EXCHANGES

Because all sales are final, we do not offer exchanges simply because you change your mind or would prefer a different product, fragrance, color, size, or style.

We only replace products when they arrive damaged or defective, subject to our review and approval.

To request assistance, email info@affirmationeffect.com.

REFUNDS

Because all sales are final, refunds are generally not available.

If a refund is approved for a damaged, defective, or other qualifying issue, the refund will be processed to the original payment method, unless otherwise required by applicable law.

Once a refund has been issued, the time it takes for the credit to appear on your account depends on your payment provider or financial institution.

LATE OR MISSING REFUNDS

If you have been notified that a refund was issued but do not see it in your account:

Check your bank or credit card account.
Contact your credit card company or bank, as processing times may vary.
If you have completed these steps and still have not received your refund, contact us at info@affirmationeffect.com.

GIFTS

If an item was purchased as a gift and qualifies for an approved refund or other resolution, the resolution will be handled according to the circumstances of the order and applicable law.

If a gift was purchased using another person's payment method, any approved refund will generally be issued to the original payment method.

RETURN SHIPPING

If Affirmation Effect authorizes a return, we will provide instructions regarding where and how to send the item.

Unless otherwise agreed or required by applicable law, return shipping costs are the customer's responsibility and are non-refundable.

For authorized returns, please use:

Affirmation Effect
2929 Pennsylvania Ave
Santa Monica, CA 90404
United States

We recommend using a trackable shipping service for any authorized return, particularly for items of significant value. Affirmation Effect cannot guarantee receipt of a return that does not include tracking or proof of delivery.